Contacts

Working hours

Mon–Fri: 09:00 – 16:00

Weekends: closed

Email

[email protected]

Best for quotes, invoices, bulk orders & studio planning.

Phone

+370 640 77772

Quick questions, delivery coordination, urgent support.

Address

Laisvės pr. 3, LT-04215 Vilnius

For Business Align-Pilates (consultations by appointment).

Delivery (EU)

Typical delivery time: 7–14 days (depending on product size & destination).

Studio machines may ship on pallet / courier freight
We’ll confirm ETA after order or quote
Need faster? Ask — we’ll check availability

For Business — studios, gyms, sports clubs

Considering Align-Pilates equipment for your studio? We help you choose the right setup and plan the space, then support you through delivery and smooth installation.

We also offer a white-label studio reservation management system to streamline bookings, schedules, packages, and daily operations.

FAQ

Quick answers about delivery, setup and typical equipment questions.

How is equipment delivered?

Large items (e.g., reformers) are usually delivered via courier freight / pallet delivery. Smaller accessories ship by standard courier. We’ll confirm the exact method and ETA after your order/quote. (Official brand FAQ mentions delivery options vary by item size.)

Do I need to assemble the reformer?

Some machines may arrive partially packed for safer transport and require light assembly. If you need help, contact us — we’ll advise the simplest setup route. (Brand FAQ notes assembly can depend on product type.)

What space do I need around the machine?

As a practical studio rule: leave comfortable access around the machine so clients can mount/dismount safely and instructors can cue. If you share your room size, we’ll propose an optimal layout. (Spacing guidance is commonly covered in official FAQs.)

Can you help me choose the right model?

Yes. Tell us: home vs studio use, user height/needs, desired features (legs/height, colors, bundles), and your budget — we’ll recommend the best option and accessories.

What is the typical delivery time?

Most orders are delivered in 7–14 days across the EU (depending on stock status and destination). We confirm the ETA after order/quote.

I run a studio — can clients book demos/classes online?

Yes. Our booking system lets clients book 24/7, while you manage schedules, trainers, capacity, packages and reminders. See details here: Pilates booking system.

Note: This website operates as an independent EU distributor & specialist supplier and is not the official manufacturer website. For official brand-wide policies, please refer to the manufacturer’s channels.